Privacy Policy

Introduction

At Wander and Welcome, your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book a trip, or sign up for updates.

Information We Collect

We may collect the following types of information:

  • Personal Information
    When you register for a trip, contact us, or sign up for emails, we may collect your name, email address, phone number, mailing address, and payment information.

  • Trip-Related Information
    For the purpose of trip planning, we may request additional details such as dietary restrictions, emergency contacts, or health and travel-related information.

  • Photos & Media
    During trips, we may take group or candid photos for use in promotional materials.

  • Website Use Data
    Like many websites, we may use cookies or analytics tools to collect non-personal data (e.g. browser type, pages visited) to improve site performance and user experience.

How We Use Your Information

We use your information to:

  • Process bookings and deliver travel services

  • Communicate with you before, during, and after your trip

  • Send occasional updates, newsletters, or promotions (with opt-out options)

  • Enhance our services and improve the website experience

Photos and Media Use

We love sharing the beauty and joy of our trips. From time to time, we may use photos taken during your trip on our website or social media channels.

  • We never use names or identifying details without your permission.

  • If you prefer not to appear in any promotional photos, please let us know in writing before your trip, and we will fully respect your request.

Third-Party Services

To provide you with a smooth and secure experience, we use the following trusted services:

  • Flodesk (email communications and newsletters)

  • PayPal (payment processing)

These providers have their own privacy policies governing how they handle your data. We only share the information necessary to perform their services, and we do not sell or rent your data to third parties.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. That said, no internet-based system is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections to your information

  • Request deletion of your data (unless required to retain it for legal reasons)

  • Opt out of promotional communications at any time

To make any of these requests, just contact us using the information below.

Data Retention

We keep your data only as long as necessary for trip planning, communication, and compliance with legal obligations (e.g. accounting, travel regulations). After that, it’s securely deleted.

Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with the new effective date. We recommend reviewing it periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, feel free to reach out: hello@wanderandwelcome.com